تعداد نشریات | 25 |
تعداد شمارهها | 932 |
تعداد مقالات | 7,653 |
تعداد مشاهده مقاله | 12,495,082 |
تعداد دریافت فایل اصل مقاله | 8,886,484 |
بررسی تاثیر اعتبار تایید کننده مشهور بر ارزش ویژه برند از دیدگاه مصرف کننده با نقش میانجی تناسب تاییدکننده مشهور | ||
فصلنامه علمی پژوهشی مدیریت برند | ||
مقاله 1، دوره 10، شماره 3 - شماره پیاپی 35، آبان 1402، صفحه 13-54 اصل مقاله (2.09 M) | ||
نوع مقاله: مقاله پژوهشی | ||
شناسه دیجیتال (DOI): 10.22051/bmr.2023.38290.2262 | ||
نویسندگان | ||
حسین رضایی دولت آبادی* 1؛ ارش نقاش2 | ||
1استادیار گروه مدیریت، دانشکده علوم اداری و اقتصاد، دانشگاه اصفهان، اصفهان، ایران. | ||
2دکتری مدیریت بازاریابی، دانشکده علوم اداری و اقتصاد، دانشگاه اصفهان، اصفهان، ایران. | ||
چکیده | ||
یکی از استراتژی های مهم برای ایجاد ارزش ویژه برند از دیدگاه مصرف کننده برای محصولات، اتصال آنها به افراد مشهور است. استفاده از این استراتژی بازاریابی کلیدی در سراسر جهان رو به افزایش است. هدف مطالعه حاضر بررسی اثر اعتبار تاییدکننده و تناسب وی بر ارزش ویژه برند از دیدگاه مصرف کننده با در نظر گرفتن نقش واسطه ای تناسب می باشد. بدین منظور، دو تبلیغ بر اساس پیش آزمونی که در بین دانشجویان دانشگاه اصفهان در مورد برندهایی که از تاییدکننده مشهور استفاده می کردند به منظور انتخاب قوی ترین و ضعیف ترین برند انجام شد. جامعه آماری مطالعه، خریداران مگامال ها در تهران بودند. در مجموع، 186 پرسشنامه تکمیل شد. تجزیه و تحلیل داده ها و مدل سازی معادلات ساختاری در نرم افزار اسمارت پی ال اس برای آزمایش فرضیه های پژوهش استفاده شد. نتایج آزمون فرضیه نشان داد که اعتبار تاییدکننده مشهور تأثیر مثبت قابل توجهی بر تناسب تاییدکننده و ارزش ویژه برند از دیدگاه مصرف کننده دارد. علاوه بر این، تناسب تایید کننده تأثیر مثبتی بر ارزش ویژه برند از دیدگاه مصرف کننده داشت. از این یافته ها، مفاهیم نظری و مدیریتی مهمی بدست آمده است. | ||
کلیدواژهها | ||
اعتبار تاییدکننده؛ تناسب تاییدکننده؛ ارزش ویژه برند از دیدگاه مصرف کننده؛ نوع برند؛ متغیر تعدیلگر کیفی | ||
عنوان مقاله [English] | ||
Investigating the Effect of Celebrity Credibility on the Consumer-based Brand Equity with the Mediating Role of Celebrity Congruence | ||
نویسندگان [English] | ||
Hossein Rezaei dolatabadi1؛ Arash Naghash2 | ||
1Assistant Professor, Deptment of Management, Faculty of Administrative Sciences and Economics, University of Isfahan, Isfahan, Iran | ||
2Ph.D of Marketing Management, University of Isfahan, Isfahan, Iran. | ||
چکیده [English] | ||
One of the important strategies to build powerful consumer based-brand equity (CBBE) for products is to connect them to celebrities. The use of this key marketing strategy is growing around the world. The present study aimed to explore the effects of endorser credibility and endorser congruence on CBBE while considering the mediating role of congruence and the moderating role of brand type (strong/weak). To this end, two advertisements were selected based on a pretest conducted among students in University of Isfahan about brands using celebrity endorser in order to choose the strongest and the weakest brand. The statistical population of the study constituted the buyers of megamalls in Tehran. Totally, 186 questionnaires were completed. The data analysis and structural equation modeling (SEM) approach in SmartPLS software was used to test the research hypotheses. The results of the hypothesis tests showed that celebrity endorser’s credibility had a significant positive effect on endorser congruence and CBBE. In addition, endorser congruence had a positive impact on CBBE. The findings reveal that in the statistical sample of the present study, the effect of the variable celebrity endorser on congruence and CBBE did not differ from the perspective of brand type (strong/weak) and that this variable had a positive and significant effect on paths between ‘celebrity credibility-celebrity congruence’ and ‘celebrity credibility-CBBE’. From these findings, important theoretical and managerial implications have been derived. | ||
کلیدواژهها [English] | ||
CELEBRITY CREDIBILITY, CELEBRITY CONVERGENCE, CBBE, BRAND TYPE, QUALITATIVE MODERATOR VARIABLE | ||
مراجع | ||
اصانلو، بهاره و خدامی، سهیلا. (1394). تاثیر دلبستگی عاطفی مشتریان بر ارزش ویژه برند با تاکید بر نقش میانجی کیفیت رابطهای و رفتار شهروندی برند در بازار صنعتی. فصلنامه علمی پژوهشی مدیریت برند، 2(2)، 97-124.
بابایی میبدی، حمید، کنجکاو منفرد، امیررضا، کریمی میبدی، احسان. (1398). تأثیر استفاده از تأیید کنندههای مشهور در پیامهای بازرگانی تلویزیون بر نگرش و قصد خرید مخاطبان. فصلنامه علمی رسانههای دیداری و شنیداری، 13(30), 253-277.
باقری، هادی و بیگلری، نسرین (1399) نقش نگرش مصرف کنندگان در باورپذیریِ تبلیغات تجاری ورزشکاران صحه گذار، مطالعات بازاریابی ورزشی، 1(3)، 72-51.
ترابی، محمدامین، حامدی، ارکیده، ممیز، آیت الله، مولائی یگانه، الهه. (1399). بررسی تأثیر جنسیت برند بر ارزش ویژه برند مبتنی بر مصرفکننده با نقش میانجی مشارکت برند مصرفکننده و عشق به برند. فصلنامه علمی پژوهشی مدیریت برند، 7(1)، 169-212.
جعفری هفتخوانی، نادر و محسنی، حسنعلی (1399)، عوامل مؤثر بر تغییر رفتار مصرف کنندگان نسبت به کالای ملّی با استفاده از رویکرد بازاریابی اجتماعی (مورد مطالعه: صنعت پوشاک مردانه ایران)، تحقیقات بازاریابی نوین، 10(1)، 39-62.
زاهدی، فاطمه، اسماعیل پور، مجید و بحرینی زاد، منیژه (1399)، تاثیر تاییدکننده مشهور بر قصد خرید مصرفکننده با نگرش به تبلیغ و برند، کاوشهای مدیریت بازرگانی، 12(24)، 347-368.
عباسی، روژین (1400)، بررسی تاثیر اعتماد به افراد سلبریتی در تبلیغات رسانه های اجتماعی بر نگرش به برند با تکیه بر نقش واسطهای رضایت مشتری و عشق برند در کاربران اینستاگرام، رویکردهای پژوهشی نوین در مدیریت و حسابداری، 59(5)، 67-91.
عباسی، عاطفه و جعفری، علی (1399)، تاثیر کنش های اینستاگرامی سلبریتی ها بر سبک زندگی کاربران ایرانی، مجله پژوهش های ارتباطی، شماره 101، 33-54.
Abasy, Rojin , (2021). Investigating the effect of trust in celebrities in social media advertising on brand attitude by relying on the mediating role of customer satisfaction and brand love in Instagram users, Journal of New research approaches in management and accounting, 5(59), 71-85. magiran.com/p2282940 Abbasi, A., & Jafari, A. (2020). The Impact of Instagram Activities of Celebrities on the Lifestyle of Iranian users. Communication Research, 27(101), 33-54. doi: 10.22082/cr.2020.115505.1937 Alawadhi, R. M. O. (2020). IMPACT OF CELEBRITY ENDORSEMENT ON YEMENI CONSUMER’S PURCHASE INTENTION IN TERM OF BRAND IMAGE (Doctoral dissertation). Alguacil, M., González-Serrano, M. H., Gómez-Tafalla, A. M., González-García, R. J., & Aguado-Berenguer, S. (2021). Credibility to attract, trust to stay: the mediating role of trust in improving brand congruence in sports services. European Journal of International Management, 15(2-3), 231-246. Amos, C., Holmes, G., & Strutton, D. (2008). Exploring the relationship between celebrity endorser effects and advertising effectiveness: A quantitative synthesis of effect size. International Journal of Advertising, 27(2), 209–234. Anisa, N. A., & Widjatmoko, A. G. (2021). Electronic Word of Mouth (E-Wom), Celebrity Endorsement and Lifestyle in The Interest of Buying Online Shop Products. International Journal of Entrepreneurship and Business Development, 4(1), 31-35. Anmol R. & Javeed A. K. (2014). Impact of celebrity endorsement on consumer buying behaviour. International Journal of Business Management. 2(1), 170-189 Atiqah, S. (2021). Determinants of attitude towards celebrity brand and purchase intention (Doctoral dissertation, Universiti Utara Malaysia). Babaei Meybodi, H., Konjkav Monfared, A. R., & Karimi, E. (2019). The Impact of Using celebrities in TV advertisement on Attitude and Purchase Intent of Audience. Quarterly Scientific Journal of Audio-Visual Media, 13(30), 253-277. doi: 10.22085/javm.2019.173306.1256 (In Persian). Bagheri, H., & Biglari, N. (2020). The Role of Consumers’ Attitude in the Believability of Commercial Advertisements of Endorser Athletes. Sports Marketing Studies, 1(3), 72-51. doi: https://www.doi.org/10.34785/J021.2020.712 (InPersian) Barclay, D., Higgins, C., & Thompson, R. (1995). The partial least squares (PLS) approach to causal modeling: Personal computer adoption and use as an illustration, Technology Studies 2 (2): 285–۳۰۹. View at. Bhandari, S., & De, S. (2021), Impact of Celebrity Endorsement on Consumer Behavior, Journal of BKGC SCHOLARS, 1(2), 7-13. Blasche, J., Ketelaar, P. E., Aydin, G., Ulengin, B., & Harcar, T. (2015). EDITORIAL 81 Erdener Kaynak ARTICLES the Synergy in Green Persuasion, Green Celebrity Endorsers in Green Advertising: A Study of Brand-Endorser Congruence Effects in Green Advertising. Journal of Euromarketing, 24. Bramantya, Y. B., & Jatra, I. M. (2016). Pengaruh Celebrity Endorser Dan Brand Image Terhadap Keputusan Pembelian Yamaha Jupiter Mx Di Kota Denpasar. E-Jurnal Manajemen, 5(3). Burnasheva, R., & Suh, Y. G. (2020). The moderating role of parasocial relationships in the associations between celebrity endorser’s credibility and emotion-based responses. Journal of Marketing Communications, 1-17. Chan, K., & Fan, F. (2020). Perception of advertisements with celebrity endorsement among mature consumers. Journal of Marketing Communications, 1-17. Chin, P. N., Isa, S. M., & Alodin, Y. (2019). The impact of endorser and brand credibility on consumers’ purchase intention: the mediating effect of attitude towards brand and brand credibility. Journal of Marketing Communications, 4, 896–912. Chong, S. C., Tan, F. Y., Mah, P. Y., & Low, C. W. (2020). Consumers¡¯ Purchase Intention Toward Ergonomic Footwear in Malaysia. International Journal of Financial Research, 11(2), 88-96. Cuomo, M. T., Foroudi, P., Tortora, D., Hussain, S., & Melewar, T. C. (2019). Celebrity endorsement and the attitude towards luxury brands for sustainable consumption. Sustainability, 11(23), 6791. Gaied, A. M., & Rached, K. S. B. (2017). The congruence effect between celebrity and the endorsed product in advertising. Journal of Marketing Management, 5(1), 27-44. Gilal, F. G., Paul, J., Gilal, N. G., & Gilal, R. G. (2020). Celebrity endorsement and brand passion among air travelers: Theory and evidence. International Journal of Hospitality Management, 85, 102347. Cohen, J. (1992). A power primer. Psychological bulletin, 112(1), 155. Gurel Atay, E, celebrity endorsements and advertising effectiveness: the importance of value congruence, Dissertation of marketing Philosophy in University of Oregon, Eugene, Middle East Technical University, Ankara, Turkey (2011). Hofman-Kohlmeyer, M. (2020). Impact of Product Placement Strategies on Brand Reception-Literature Review. Zeszyty Naukowe Wyższej Szkoły Humanitas. Zarządzanie, (3), 69-86. Haji Ahmad, Arman & Idris, Izian & Mason, Cordelia & Chow, Shenn. (2019). The Impact of Young Celebrity Endorsements in Social Media Advertisements and Brand Image Toward the Purchase Intention of Young Consumers. International Journal of Financial Research. Hani, Safi & Marwan, Azouri & Andre, Azouri. (2018). The effect of celebrity endorsement on consumer behavior: Case of the Lebanese jewelry industry. Arab Economic and Business Journal. 13. 190-196. Herjanto, H., Adiwijaya, H., Wijaya, E., & Semue, H., (2020), The Effect of Celebrity Endorsement on Instagram Fashion Purchase Intention: The Evidence from Indonesia, ISSN 2029-4581 eISSN 2345-0037 Organizations and Markets in Emerging Economies, vol 11, no 1(21), pp203-221 Jafari Haftkhani, N., & Mohseni, H. (2020). Factors Influencing Consumers’ Behavior Change about National Product with Social Marketing Approach (Case: Iran’s Men Clothing Industry). New Marketing Research Journal, 10(1), 39-62. doi: 10.22108/nmrj.2020.118404.1825 (In Persian). Jamil, R. A., & Hassan, S. R. ul. (2014). Influence of celebrity endorsement on consumer purchase intention for existing products: a comparative study. Journal of Management Info, 1(4), 1–23. Khalid, M., Siddiqui, D., & Ahmed, D. (2018). Impact of celebrity endorsement on consumer buying behavior toward beauty soap in Karachi city. Kim, S.S., Lee, J. and Prideaux, B. (2014), “Effect of celebrity endorsement on tourists’ perception of corporate image, corporate credibility and corporate loyalty”, International Journal of Hospitality Management, 37, 131-145. Knoll, J., & Matthes, J. (2017). The effectiveness of celebrity endorsements: a meta-analysis. Journal of the Academy of Marketing Science, 45(1), 55-75. Kumar, S., & Ramana, V. V. (2019) Celebrity Endorsement, Consumer Based Brand Equity: A Literature Review, International Journal of Management Studies, 6(3). Laura Lazăr (2020), GENDER INFLUENCE ON THE PERCEPTION OF CELEBRITY ENDORSEMENT, Studia Universitatis ―Vasile Goldis‖ Arad. Economics Series Vol 30 Special Issue 2/2020, Pages 13 – 23 Linsner, A., Sotiriadou, P., Hill, B., & Hallmann, K. (2021). Athlete brand identity, image and congruence: a systematic literature review. International Journal of Sport Management and Marketing, 21(1-2), 103-133. Liu, C., Zhang, Y., & Zhang, J. (2020). The impact of self-congruity and virtual interactivity on online celebrity brand equity and fans’ purchase intention. Journal of Product & Brand Management. Febrian, A., & Fadly, M. (2021). BRAND TRUST AS CELEBRITY ENDORSER MARKETING MODERATOR’S ROLE. Jurnal Aplikasi Manajemen, 19(1), 207-216. Mahmud, M., & Anggraini, M. D. (2020). The Impact of Celebrity Endorser and Self Brand Connection on Brand Equity. Muslih, M., Nasution, M. I., & Mentari, K. (2021). The influence of celebrity endorser and product quality on purchase decisions through brand image as intervening variables in" wardah" cosmetics. In Proceeding International Seminar of Islamic Studies, 2(1), 412-432. MUSTAPHA, Y.I, ISSA, B.O & BELLO, O.F (2021), Celebrity Endorsement on Consumers' Perception and Attitude towards Globacom Telecommunication Products in Ilorin Metropolis, Vidyodaya Journal of Management, Vol. 07 (I), 61-79, ISBN 978-955-23-0019-3 Nazari, S., Mahmoudi, A., Ghorbani, M., & Fakhri Enayat, Z. (2021). Survey the relationship between the endorsement of famous athletes with brand loyalty in customers of non-sporting goods. Journal of Sport Management, 13(2), 617-637. Nhu-Ty NGUYEN (2020), The Influence of Celebrity Endorsement on Young Vietnamese Consumers’ Purchasing Intention, / Journal of Asian Finance, Economics and Business, Vol 8 No 1 (2021) 951–960. Nguyen Viet, B., & Nguyen Anh, T. (2021). The role of selected marketing mix elements in consumer based brand equity creation: milk industry in Vietnam. Journal of Food Products Marketing, 27(2), 72-88. Nylund, S. M. (2020). Influencing luxury fragrance brand image with celebrity endorsement: Case Study Miss Dior. Osanlou, bahareh, & khoddami, soheila. (2016). The impact of customers’ emotional attachment on brand equity with an emphasis on the mediating role of brand relationship quality and brand citizenship behavior in industrial market. Journal of brand management, 2(4 ), 97-124. Sid. (In Persian)Https://sid.ir/paper/367904/en. Osei-Frimpong, K., Donkor, G., & Owusu-Frimpong, N. (2019). The Impact of Celebrity Endorsement on Consumer Purchase Intention: An Emerging Market Perspective. Journal of Marketing Theory and Practice, 27(1), 103–121. Ozer, M., Ozer, A., & Kocak, A. (2020). A different perspective on celebrity attachment with self-congruence theory: Investigating the consumer-celebrity-brand relationship with its positive and negative outcomes. Park, H. J., & Lin, L. M. (2020). The effects of match-ups on the consumer attitudes toward internet celebrities and their live streaming contents in the context of product endorsement. Journal of Retailing and Consumer Services, 52, 101934. Parwati, K. Y., Rohman, F., & Puspaningrum, A. (2021). THE EFFECT OF SELF-CONGRUITY AND CELEBRITY ENDORSEMENT ON BRAND LOYALTY WITH BRAND ATTITUDE AS A MEDIATION VARIABLES. Jurnal Aplikasi Manajemen, 19(1), 156-165. Rahman, A., Sharmin, N., & Akhter, M. (2021). The roles of involvement, source credibility, and authenticity in the formation of online destination image. Tourism Analysis, 26(2-3), 2-3. Rohmawati, S. N. L. (2020). How Credibility Endorser Strengthen Brand Equity: Case Study in Shoppe Consumers. Journal of Business Management Review, 1(1), 018-027. Schimmelpfennig, C., & Hunt, J. B. (2020). Fifty years of celebrity endorser research: Support for a comprehensive celebrity endorsement strategy framework. Psychology & Marketing, 37(3), 488-505. Schouten, A. P., Janssen, L., & Verspaget, M. (2020). Celebrity vs. Influencer endorsements in advertising: the role of identification, credibility, and Product-Endorser fit. International journal of advertising, 39(2), 258-281. Seomoon, E. (2019). The Impact of Congruence between Brand and Celebrity Endorsers on Advertising Effectiveness: An Eye-tracking Study, master’s dissertation, UNIST University. Singh, R. P., & Banerjee, N. (2021). The mediating role of brand credibility on celebrity credibility in building brand equity and immutable customer relationship. IIMB Management Review. Soleimani, M., Safarpour, M., Tahmasebi, J., & Mirmahdi Komejani, S. M. (2020). The effect of celebrity endorsement on brand reputation: a case study. Spry, A., Pappu, R., & Cornwell, T. B. (2011). Celebrity endorsement, brand credibility and brand equity. European journal of marketing. Sri Wiludjeng SP1, Yana Hendayana (2021), Does Endoser Credibility And Brand Image Influence Consumer Purchasing Decisions Oleh, Turkish Journal of Computer and Mathematics Education, Vol.12 No.8 (2021)859-862 Subbiah, P. V., & Sathish, A. S. (2019). Exploring the influences of celebrity endorsement on purchase intention and brand loyalty among rural youth. Journal of Critical Reviews, 7(6), 2020. Tanjung, S., & Hudrasyah, H. (2019). The impact of celebrity and non-celebrity endorser credibility in the advertisement on attitude toward advertisement, attitude toward brand, and purchase intention. Tasci, A. D. (2020). A critical review and reconstruction of perceptual brand equity. International Journal of Contemporary Hospitality Management. Tian, S., Tao, W., Hong, C., & Tsai, W. H. S. (2021). Meaning transfer in celebrity endorsement and co-branding: meaning valence, association type, and brand awareness. International Journal of Advertising, 1-21. Torabi, M. A., Hamedi, O., momayez, A., & Molaei Yeganeh, E. (2020). Investigating the Effect of Brand Gender on the Consumer-Based Brand Equity with the Mediating role of Consumer Brand Participation and Brand Love. Quarterly Journal of Brand Management, 7(1), 169-211. doi: 10.22051/bmr.2020.33533.2059 (In Persian). Uford, I., & Duh, H. I. (2021). Measuring the Sources and Outcomes of Customer Based Brand Equity in a Service Industry. African Journal of Business & Economic Research, 16(2). Um, N. (2020). Factors Predicting the Effectiveness of Multiple Celebrity Endorsement. The Journal of the Korea Contents Association, 20(5), 271-280. Vegita Eka, R. (2017). Pengaruh Celebrity Endorser, Persepsi Harga, Kualitas Produk, Dan Kepercayaan Merek Terhadap Keputusan Pembelian Shampo Merek Clear di Kabupaten Dharmasraya (Studi Kasus Jorong Padang Bintungan Kecamatan Koto Baru) (Doctoral dissertation, STKIP PGRI SUMATERA BARAT). Wahab, H. K. A., & Giwah, B. (2020). The Effect of Celebrity Firms on Customer Commitment in E-Commerce Setting: the Mediating Roles of Trust and Identification. Zahedi, F., Esmaeilpour, M., & Bahrainizad, M. (2021). Investigating the Iimpact of Celebrity Endorsement on Consumer’s Purchase Intention by Mediating Attitudes toward the Advertising and Brand Attitudes. Journal of Business Administration Researches, 12(24), 347-368. doi: 10.22034/jbar.2021.1591 (In Persian). Zhu, X., Teng, L., Foti, L., & Yuan, Y. (2019). Using self-congruence theory to explain the interaction effects of brand type and celebrity type on consumer attitude formation. Journal of Business Research, 103, 301-309. Zogaj, A., Tscheulin, D. K., & Olk, S. (2021). Benefits of matching consumers’ personality: Creating perceived trustworthiness via actual self‐congruence and perceived competence via ideal self‐congruence. Psychology & Marketing, 38(3), 416-430. | ||
آمار تعداد مشاهده مقاله: 320 تعداد دریافت فایل اصل مقاله: 176 |