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پیشایندها و پسایندهای عشق به برند؛ از شیفتگی برند مصرف کننده آنلاین تا نیت خلق ارزش برند (مورد مطالعه برند افق کوروش) | ||
فصلنامه علمی پژوهشی مدیریت برند | ||
مقاله 5، دوره 10، شماره 3 - شماره پیاپی 35، آبان 1402، صفحه 175-220 اصل مقاله (2.46 M) | ||
نوع مقاله: مقاله پژوهشی | ||
شناسه دیجیتال (DOI): 10.22051/bmr.2023.40280.2345 | ||
نویسندگان | ||
علی علیرضایی بجستانی1؛ امید بهبودی* 2؛ زهرا محمد زاده* 3 | ||
1مدیریت بازرگانی، موسسه آموزش عالی بینالود، مشهد، ایران | ||
2استادیار گروه مدیریت بازرگانی، موسسه آموزش عالی عطار، مشهد، ایران | ||
3استادیار گروه مدیریت بازرگانی، موسسه آموزش عالی بینالود، مشهد، ایران | ||
چکیده | ||
امروزه رشد سریع و استفاده روزافزون از شبکه های اجتماعی، این امکان را فراهم نموده است که فروشندگان، خرده فروشان و خریداران، در محیط خرده فروشی آنلاین، به شکلی بسیار مؤثرتر باهم ارتباط برقرار میکنند. در این پژوهش بررسی پیشایندها و پسایندهای عشق به برند؛ از شیفتگی برند مصرف کننده آنلاین تا نیت خلق ارزش برند(مورد مطالعه برند افق کوروش)در سال 1401می باشد. پژوهش حاضر از نظر هدف کاربردی و از نظر روش اجرا توصیفی- همبستگی است. جامعه آماری تحقیق کلیه مشتریان فروشگاه های افق کوروش که تعداد آنها و نامعلوم می باشند و نمونه آماری با استفاده از جدول مورگان 384 نفر به روش غیرتصادفی دردسترس انتخاب شد. داده ها در نرم افزار پی ال اس، با روش معادلات ساختاری و تحلیل عاملی تاییدی تجزیه و تحلیل گردید. نتایج نشان داد که شیفتگی برند مصرف کننده آنلاین بر عشق به برند و تمایل به پرداخت قیمت بالاتر و نیز بر نیت خلق ارزش برند تاثیر معناداری داشت. همچنین اعتماد برند بر عشق به برند و نیت خلق ارزش برند تاثیر دارد، اما بر تمایل به پرداخت قیمت بالاتر تاثیر نداشت. هویت برند مصرف کننده آنلاین بر عشق به برند و تمایل به پرداخت قیمت بالاتر تاثیر داشت، اما بر نیت خلق ارزش برند تاثیر معناداری نداشت. در نهایت عشق به برند بر نیت خلق ارزش برند و تمایل به پرداخت قیمت بالاتر تاثیر معناداری داشت. | ||
کلیدواژهها | ||
عشق به برند؛ شیفتگی برند؛ مصرف کننده آنلاین؛ نیت خلق ارزش برند؛ فروشگاههای افق کوروش | ||
عنوان مقاله [English] | ||
The antecedents and consequences of brand love; From online consumer brand engagement to the intention to create brand value (Case study of Ofogh Kourosh brand) | ||
نویسندگان [English] | ||
Ali Alirezaei bejestani1؛ omid Behboodi2؛ Zahra Mohammadzadeh3 | ||
1Management Department, Binaloud Institute of Higher Education, Mashhad, Iran | ||
2Assistant Professor, Department of Management, Attar Institute of Higher Education, Mashhad, Iran | ||
3Assistant Professor, Management Department of Binaloud Institutem of Higher Education, Mashhad, Iran | ||
چکیده [English] | ||
Today, the rapid growth and increasing use of social networks has made it possible for sellers, retailers and buyers to communicate more effectively in the online retail environment. In this research, investigating the antecedents and consequences of brand love; From the online consumer's brand engagement to the intention of creating brand value (the case of the study of the Afogh Korosh brand) in the year 1401. The current research is applied in terms of purpose and descriptive-correlation in terms of execution method. The statistical population of the research is all customers of Afogh Korosh stores, whose number is unlimited and unknown, and the statistical sample was calculated using Morgan's table of 384 people in PLS software, with the method of structural equations and confirmatory factor analysis. The results showed that online consumer brand engagement had a significant effect on brand love and willingness to pay a higher price, as well as on the intention to create brand value. Also, brand trust has an effect on brand love and the intention to create brand value, but it did not affect the willingness to pay a higher price. Online consumer brand identity had an effect on brand love and willingness to pay a higher price, but it did not have a significant effect on the intention to create brand value. Finally, love for the brand had a significant effect on the intention to create brand value and willingness to pay a higher price. | ||
کلیدواژهها [English] | ||
brand love, brand engagement, online consumer, brand value creation intention, Ofogh Kourosh stores | ||
مراجع | ||
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